9999tk Terms and Conditions

01. General Provisions

These terms and conditions ("Terms") govern the use of the 9999tk platform and all of its services. If you visit the 9999tk website, create an account, or use any service, you are automatically considered to have accepted these Terms.

9999tk is an entertainment online gaming platform offering live casino, sports betting and slot games for players in Bangladesh. Our platform supports convenient financial transactions via bKash, Nagad, Rocket and Upay.

In these Terms, "platform" refers to the 9999tk website, mobile site and all related digital services. "User", "you" or "member" refers to any person, registered or unregistered, on the platform.

02. Account Registration and Eligibility

2.1 Age Eligibility

To open an account and use the services on 9999tk you must be at least 21 years old. We strictly prohibit gaming by minors. Proof of identity may be requested at any time to verify age.

2.2 One Account Policy

Each person may create only one account. If the same person operates multiple accounts, all accounts will be closed and any pending bonuses will be forfeited.

2.3 Accuracy of Registration Information

When creating an account you must provide accurate, complete and up-to-date information. The following details will be required:

• Full name (as on national identity card)
• Valid mobile number (Bangladeshi)
• Date of birth
• Payment method details (bKash / Nagad / Rocket / Upay)

If you register with false information your account will be permanently closed and all balances may be forfeited.

2.4 Identity Verification (KYC)

9999tk reserves the right to carry out an identity verification process (Know Your Customer – KYC) at any time. A copy of your identity document may be requested before processing a withdrawal. Withdrawals may be delayed until verification is complete.

03. Account Security and Responsibility

It is your responsibility to keep your account login details (username and password) completely confidential. 9999tk will never ask for your password by phone, email or chat.

• You are solely responsible for all activity on your account, whether authorised or unauthorised.
• If you lose access to your account or notice any suspicious activity, notify our support team immediately.
• Allowing any third party to use your account is strictly prohibited.
• Use a strong, unique password and change it regularly.

9999tk is not responsible for any loss resulting from unauthorised access to an account, unless it is caused by a technical fault on our platform.

04. Deposit and Withdrawal Policy

4.1 Deposits

The minimum deposit amount on 9999tk is ৳200 (two hundred taka). The following payment methods are currently accepted:

• bKash
• Nagad
• Rocket
• Upay

Deposits are generally credited to your account instantly. If there is a delay for any reason, please contact us via live chat.

4.2 Withdrawals

The minimum withdrawal amount is ৳800 (eight hundred taka). Withdrawal requests generally take 15 minutes to 2 hours to process. The following conditions must be met to make a withdrawal:

• The account must have completed full verification (KYC).
• The required wagering requirement must be met for any bonus funds.
• Withdrawals can only be made to the same payment method used for the deposit.
• The account balance and withdrawable amount must be sufficient.

4.3 Transaction Verification

To prevent fraud and ensure secure transactions, 9999tk reserves the right to verify any deposit or withdrawal request. Suspicious transactions may be temporarily held and additional verification may be requested.

05. Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 150% welcome bonus on their first deposit, up to a maximum of ৳15,000. Bonus examples:

• Deposit ৳1,000 → Bonus ৳1,500 → Total balance ৳2,500
• Deposit ৳22,000 → Bonus ৳15,000 → Total balance ৳37,000

5.2 Wagering Requirement

A 20x wagering requirement applies to all bonus funds. This means you must place bets totalling 20 times the bonus amount before you can withdraw from it. For example, a ৳1,500 bonus requires ৳30,000 in total bets.

5.3 Bonus Usage Terms

• Each member may use a bonus offer only once.
• If a bonus is not used within 30 days of being credited to the account, it will expire.
• 9999tk reserves the right to change, suspend or cancel any bonus offer at any time.
• If bonus abuse is suspected, that bonus and any associated winnings may be forfeited.

06. Betting and Gaming Rules

6.1 Gaming Fairness

9999tk is committed to providing a fair and transparent gaming environment. All of our games operate using certified Random Number Generator (RNG) technology. All transactions are secured using SSL encryption technology.

6.2 Validity of Bets

If a technical error occurs in a game for any reason, the bet in question will be considered void and the stake will be refunded. If a bet remains unresolved due to a network outage or device issue, the result recorded in the 9999tk system will be considered final.

6.3 Maximum Win Limit

For certain games or bonuses, the maximum winnings in a single session may be limited. This limit will be stated in the details of the relevant game or promotion. 9999tk reserves the right to adjust any amount that exceeds the limit.

07. Prohibited Activities

Any of the following activities are strictly prohibited. In the event of a violation, the account will be closed and all balances will be forfeited:

• Money laundering: Using the platform for the purpose of laundering illegal funds.
• Fraud: Providing false information, using a fake identity or attempting to manipulate the system.
• Software abuse: Using bots, automation software or any other artificial means.
• Bonus abuse: Placing systematic bets to circumvent bonus terms.
• Multiple accounts: Operating more than one account in the same person's name.
• Using third-party accounts: Using someone else's account or allowing someone else to use your account.
• Hacking: Attempting to gain unauthorised access to the system.

08. Responsible Gaming Policy

9999tk believes that gaming should be an entertainment activity. We ask all members to play responsibly. Our detailed responsible gaming policy can be found on our Responsible Gaming page.

9999tk provides the following responsible gaming tools:

• Deposit limit setting
• Session time limits
• Self-exclusion (temporary or long-term)
• 24/7 Bengali-language support

09. Privacy and Data Protection

9999tk places the highest importance on the protection of your personal information. Our detailed policy on data collection, use and protection can be found on our Privacy Policy page.

In brief, we use your information for:

• Account management and identity verification
• Processing financial transactions
• Fraud prevention and ensuring security
• Providing support services
• Fulfilling legal obligations

9999tk does not sell your personal information to third parties. However, information may be provided in response to a valid request from a legal authority.

10. Limitation of Liability

9999tk is not liable for:

• A gaming session being interrupted due to internet connection problems or a power outage.
• Issues caused by delays or failures on the part of a third-party payment provider.
• Loss caused by software problems on your device or browser.
• Loss resulting from sharing your account login details with another person.
• Temporary service disruption caused by an unexpected technical fault.

The 9999tk platform is provided on an "as is" basis. We cannot guarantee uninterrupted service, but we always strive to ensure maximum availability.

11. Account Closure and Suspension

11.1 Closure by 9999tk

9999tk reserves the right to suspend or permanently close an account at any time for the following reasons:

• Violation of any provision of these Terms.
• If there is suspicion of fraud or illegal activity.
• If you registered using false information.
• Under the direction of legal authorities.

11.2 Closure by Member

You may request to close your account at any time by contacting our live chat. Any pending bets will be settled before the account is closed, and any valid balance will be returned (subject to wagering requirements being met).

12. Changes to Terms & Dispute Resolution

12.1 Changes to Terms

9999tk reserves the right to change, amend, or update these terms at any time. Members will be notified of significant changes via live chat or email. Continued use of the platform after any changes will be considered acceptance of the updated terms.

12.2 Dispute Resolution

In the event of a dispute, please contact our support team first. We aim to resolve any complaints fairly and promptly. Ways to contact our support team:

• 24/7 Live Chat (in Bengali)
• Email: [email protected]

In resolving disputes, 9999tk's system logs and records will be considered the final evidence.

12.3 Applicable Law

These terms are governed by the principles of fairness and international gaming standards. 9999tk operates as a safe and reliable platform.